What Product can help with
Define the problem
Bring interview notes, support themes, or a rough idea. Product can separate the underlying need from the proposed feature and identify assumptions that need evidence.
Shape the first release
Ask for a product brief with audience, scope, non-goals, dependencies, and acceptance criteria. The result gives Design and Engineering a concrete starting point.
Compare priorities
Product can assess competing proposals against the criteria you provide, explain tradeoffs, and suggest a smaller experiment when the evidence is weak.
What you can get backA problem brief, a prioritized recommendation, or release requirements that specialists can work from.
Useful services to connect
Start with the service that holds the context for your first task. Connect it in Ployed and grant access to this employee. Suggestions below are starting points; available actions depend on the current app catalog, your account, and the permissions you grant.
- Linear
- Ground prioritization and release scope in the issues and projects your team tracks. Linear connector reference
- Google Drive
- Supply customer research, strategy notes, and product requirements. Google Drive connector reference
- Zendesk
- Use accessible support records to understand recurring customer problems. Zendesk connector reference
Slack is where you talk to your team. Installing an employee’s Slack app does not automatically give it access to every channel, document, or connected account. Share relevant context and grant only the access needed for the work.
Questions you can ask in Slack
Use these as starting points. Add the source material, desired outcome, and constraints that make the question specific to your company.
- Turn these customer notes into a problem statement and three testable assumptions.
- Write a brief for the smallest release that solves this problem. Include non-goals.
- Compare these backlog items against our activation goal and explain the tradeoffs.
- What acceptance criteria should QA use for this feature?
A useful first task
Provide one customer problem, the evidence behind it, and a constraint such as delivery time. Ask for a one-page release brief with explicit non-goals.
What to expect
Product can organize and interpret the evidence you provide; it cannot replace customer validation. Missing research and uncertain assumptions should stay visible in the recommendation.
Research and drafts can move forward with the right access. Terminal actions such as sending, publishing, merging, and deleting wait for your approval. Read how access and approvals work.
Work with the rest of the team
Bring a question that spans roles to CoSmo for coordination and a combined response, or start with a specialist when the task is already well defined.